Elevate Every
Customer Experience with AI Agents!
Your Next Big CX Innovation Begins In
03
Days23
Hours52
Minutes36
Seconds
From Buzz to Breakthrough
See the future everyone is heading towards. Get the extended preview.
Witness
the Game-Changing CX Innovation at Conversa 5.0
From Here to What’s Next
Hear the pivotal opening remarks at Conversa 5.0 that will outline the future of customer experience with AI Agents.
TBA
Representative from
Ministry of Communication and Digital Affairs of the Republic of Indonesia
Teguh Ananta Wikrama
Vice Chairman of Technology Transfer and Digital Transformation
Chamber of Commerce and Industry (KADIN Indonesia)
Delta Purna Widyangga
CEO & Co-Founder
Qiscus
Should Every Business Build an AI Agent Strategy Now?
Hear from industry experts who've adopted AI Agents. Learn their wins, challenges, and key lessons to gain clarity for your own adoption journey.
Lukman Hakim
Director of Digital and
Operations
Bank Raya
Dr. Novita Dwi Istanti,
S.K.M., M.A.R.S.
Director of Transformation and Business Development
Rumah Sakit Universitas Indonesia
Eva Mariany Pasaribu
General Manager Customer Experience
PT Mora Telematika Indonesia Tbk. (Moratelindo)
CX Awards & CX Talk
A special session announcing and honoring the CX Awards winner, sharing their journey in transforming CX through bold strategy, innovation, and impact.
Muhammad Md Rahim
COO & Co-Founder
Qiscus
CX Awards Winner
How High-Impact Conversations Drive Sales
Explore strategies from an Industry Expert on automating high-converting
customer journeys across marketing, sales, and service through an
omnichannel strategy.
Laura Valencia
Business Messaging Specialist
Meta Indonesia
Where AI Agents Meet the Next Level of Customer Experience
Get an exclusive latest breakthrough first look at Conversa 5.0 and explore how it will transform your business.
Delta Purna Widyangga
CEO & Co-Founder
Qiscus
Muhammad Md Rahim
COO & Co-Founder
Qiscus
Evan Purnama
CPMO & Co-Founder
Qiscus
is Taking the Stage!
We’ve brought in the soulful sounds of
Maliq & D’Essentials for a performance you won’t forget!
See What Everyone's Enthusiastic About
"My hope is that Conversa continues to be a platform for CX enthusiasts to gather, share knowledge, and engage in discussions."
Eva Noor,
Chair of the Supervisory Board
Indonesia Customer Experience Professional
"We've been using Qiscus since 2021, and it has greatly simplified our workflows. Additionally, Conversa 4.0 was a highly engaging and insightful event."
Puput,
Assistant Manager
ZAP
"We are truly excited about Conversa and our partnership with Qiscus. We anticipate further innovations from Qiscus at future Conversa events, which will undoubtedly strengthen our collaboration."
Astrid Lewarissa,
Consumer Insights & Analytics Manager
Time International
"Conversa 4.0 provided significant insights into the digital landscape, highlighting the critical importance of AI adoption for our business."
Rosyadana,
Digital Credit Manager
ERHA Clinic Indonesia
"The event was both insightful and engaging. I'm energized by the new perspectives gained and look forward to implementing them at the office."
Vindhya Tripta,
Assistant Supervisor Customer Service
Love, Bonito
"This event is always highly anticipated, featuring expert speakers who are leaders in their fields."
Aswin Atmajaya,
Manager CRM and Event
DT Peduli
"My hope is that Conversa continues to be a platform for CX enthusiasts to gather, share knowledge, and engage in discussions."
Eva Noor,
Chair of the Supervisory Board
Indonesia Customer Experience Professional
"We've been using Qiscus since 2021, and it has greatly simplified our workflows. Additionally, Conversa 4.0 was a highly engaging and insightful event."
Puput,
Assistant Manager
ZAP
"We are truly excited about Conversa and our partnership with Qiscus. We anticipate further innovations from Qiscus at future Conversa events, which will undoubtedly strengthen our collaboration."
Astrid Lewarissa,
Consumer Insights & Analytics Manager
Time International
"Conversa 4.0 provided significant insights into the digital landscape, highlighting the critical importance of AI adoption for our business."
Rosyadana,
Digital Credit Manager
ERHA Clinic Indonesia
"The event was both insightful and engaging. I'm energized by the new perspectives gained and look forward to implementing them at the office."
Vindhya Tripta,
Assistant Supervisor Customer Service
Love, Bonito
"This event is always highly anticipated, featuring expert speakers who are leaders in their fields."
Aswin Atmajaya,
Manager CRM and Event
DT Peduli
Step Into the Future of Customer
Experience with AI Agents
About Conversa
Conversa is an annual event by Qiscus that brings business and technology enthusiasts together. Presented by Qiscus, along with inspiring speakers, Conversa will share best practices for building excellent customer experience.